Shipping policy
Shipping Policy
Thank you for supporting CONVERT. Every order helps us spread the Gospel and serve our community. Please review our shipping details below.
Order Processing Time
All orders are printed and fulfilled through our production partner, Ninja POD.
• Processing time: 2–4 business days
• Orders are processed Monday–Friday (excluding holidays)
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Locations
At this time, we ship within the United States only.
We do not currently offer international shipping.
Estimated Delivery Times
After processing, delivery typically takes:
• Standard Shipping: 7–10 business days
• Express Shipping: Varies depending on carrier availability
Please note that delivery times are estimates and may vary due to carrier delays.
Shipping Rates
Shipping rates are calculated based on item type and destination:
Contiguous United States
Lightweight Items (T-Shirts)
$5.99 + $1.50 per additional item
Heavyweight Items (Sweatshirts / Hoodies)
$8.99 + $2.50 per additional item
Alaska, Hawaii, Puerto Rico
Lightweight Items (T-Shirts)
$7.99 + $2.50 per additional item
Heavyweight Items (Sweatshirts / Hoodies)
$16.00 + $3.00 per additional item
Holiday & High-Volume Delays
During holidays, special releases, or promotional events, processing and shipping times may be extended. We appreciate your patience during these seasons.
Lost or Delayed Packages
If your package is lost or significantly delayed in transit, please contact us at:
Each case will be reviewed individually, and we will work with you to resolve the issue as fairly and quickly as possible.
Incorrect Shipping Address
Please ensure your shipping address is entered correctly at checkout.
If an incorrect address is provided and the package is returned or needs to be re-shipped, the customer will be responsible for the reshipping costs.
Questions?
If you have any questions about your order, feel free to reach out to us at:
We’re here to help.